When you place an order, we collect your name, phone number, delivery address, and any notes you add about your order. If you contact us via WhatsApp or email, we keep that conversation so we can help you.
We use your information only to process and deliver your order, confirm payment on delivery, and follow up if there's a problem with your device. We do not sell or share your information with third parties for marketing.
Orders are logged in a private, access-controlled system used only by Authentic Devices staff. We keep order records for accounting and warranty purposes.
You can ask us to delete your order history at any time by contacting us — see the Contact page for details.
Questions about this policy? Contact us at orders@authenticzw.com or WhatsApp +263 715 044 365.