Shipping Policy

Harare delivery

Orders placed before 2PM typically arrive within 30 minutes to 3 hours, depending on your location within Harare. Orders placed after 2PM are delivered the next day.

Nationwide delivery

For areas outside Harare, we ship via DHL. Delivery timing depends on DHL's service to your area — we'll confirm an estimate with you when we confirm your order.

Delivery fees

Delivery within Harare is included unless stated otherwise on the product page. Nationwide DHL shipping fees are confirmed with you before dispatch.

Checking your device

You're welcome to check the device on delivery before you pay — this is why we offer payment on delivery.

Questions about this policy? Contact us at orders@authenticzw.com or WhatsApp +263 715 044 365.